[New Date] Event: Enterprise Architecture meets Service Design @ EA Café, April 27


We would like to invite you to the 29th EA Café on Wednesday, April 27. In this 2 hours workshop you will learn how to innovate the customer experience through Service Design.


  • 17:30 – Doors
  • 18:00 – We start of with a general introduction about Design Thinking and Service Design to touch on the fundamental principles
  • Next, we make it real, when we dive into a Crossroad case to illustrate the entire service design process
  • 19:00 – Because service design is about doing and not talking we challenge you to make a simple Customer Journey and Service Blueprint
  • We conclude with a small discussion about the added value of the enterprise architect in making a redesigned service a reality
  • 20:00 – Networking Event


Wednesday, 27 April, 17:30


Oracle Belgium
Medialaan 50/A,
1800 Vilvoorde

How Much?



Make sure to reserve your seat now!