Process, programme, project,
portfolio management and governance
As a result of expanding globalisation, new technological capabilities and the increasing impact of ‘digital natives', companies are having to face up to competition that is becoming more and more extreme. The needs of the business are changing virtually constantly and both customers and employees expect the company to be able to take instant advantage of new opportunities. The result of this is that businesses have to organise, plan and control their in-house departments (including ICT) in a different way to before. Areas such as BPM (Business Process Management) and Portfolio Management (both for projects and applications) are becoming key skills for all support departments. At the same time, it remains a fundamental necessity to be able to offer the right services operationally in an effective and dependable way. Crossroad Consulting is able to help you prepare for the extreme competition of the 21st century by introducing or "tweaking" the following Planning & Control processes:
- Strategy and Organisation: aligning departmental strategy and organisation with the business strategy
- Transformation roadmap: assessment of the state of preparedness, readiness to take advantage of new business opportunities, and the development of a roadmap for change
- Project and Application Portfolio management: assessment of the existing situation, definition of needs, definition of approach and processes, assistance in the selection of software and tools, assistance in implementation and roll-out
- Professional Services Automation: assessment of the existing situation, definition of needs, definition of approach and processes, assistance in the selection of software and tools, assistance in implementation and roll-out
- IT Service Management: assessment of the existing situation, definition of needs, determining processes and assistance in implementation; based on ITIL best practices