Digital

Design your digital touchpoints to create an excellent experience. Use process, data and text analytics to optimize service delivery. Increase performance by integrating systems, data and  processes.

Service

Understand customers’ expectations and needs. Gain insight in your readiness to serve. Stay ahead, create your service strategy based on user centric data and observations.

Human

Translate your service strategy into a customer centric culture and employee behavior. Organize your teams, competences and projects around the service you want to deliver.

 

 

 

 
KBC
MaxiToys
Luminus
Argenta
vvsg
Fujitsu
DEME
Toerisme Vlaanderen
Worldline
BNP PARIBAS FORTIS
VDAB Werkwinkel
Ewals Cargo Care
Infrax
Baloise Insurance
Emmaüs
Christelijke Mutualiteiten
 

 

 

 
Baloise Insurance
Worldline
De Lijn
Christelijke Mutualiteiten