Digital

Design your digital touchpoints to create an excellent experience. Use process, data and text analytics to optimize service delivery. Increase performance by integrating systems, data and  processes.

Service

Understand customers’ expectations and needs. Gain insight in your readiness to serve. Stay ahead, create your service strategy based on user centric data and observations.

Human

Translate your service strategy into a customer centric culture and employee behavior. Organize your teams, competences and projects around the service you want to deliver.

 

 

 

 
Argenta
DEME
Christelijke Mutualiteiten
Pinguin
Toerisme Vlaanderen
BNP PARIBAS FORTIS
Baloise Insurance
Carglass
MaxiToys
vvsg
Nationale Nederlanden
Emmaüs
Ewals Cargo Care
RiskMatrix
De Lijn
Mazda
 

 

 

 
BNP PARIBAS FORTIS
Luminus
Ewals Cargo Care
KBC